How can I pay?
You can order from iLoveWaterloo.com with a Paypal or Credit Card. You can also pay via DineroMail.com, PagoFácil or Rapipago (Argentina, México and Chile only) If you don't have a credit card, please contact
info (at) ilovewaterloo (dot) com



Do you ship worldwide?
Currently, we ship to almost every country of the world. You will find the list when placing the order.



How long will my order take to arrive?
We ship our products 24 hours (on next business day) after the order is received. Once your payment is received we will notify the shipment of your package, and you can request a tracking number to track the location and status of your order. We deliver in 3 business days to USA and 4 business days to Europe & Rest of the world. We guarantee all shipments and provide quick customer service.



What sizes do you offer?
Please check this size chart.



Which is your Exchange Policy?
Exchanges must be made within 30 days of receipt of the order. Item(s) must be unused, unwashed, and in the same condition as received.

Send us an email to info (at) ilovewaterloo (dot) com with this information: your name, full address, phone number, and order number (if available) from the original order, and an explanation of the item number(s), color(s), and size(s) you would like in exchange. The customer is responsible for all shipping and handling charges.
Return Options:
$8 (Arrival Time: up to 12 days)
$27 (Arrival Time: up to 3 days)



Which is your Privacy Policy?
iLoveWaterloo.com offers a safe, secure, and convenient method for placing your orders. We use a real-time credit card processing system by Paypal, the world's largest online payment service with over 100 million members worldwide. Their shopping cart checkout uses SSL (Secure Sockets Layer), the industry standard, which encrypts your name and address, e-mail address, and any highly confidential information such as a credit card number.

IloveWaterloo.com will not sell or give access to any of this kind of information that may be acquired during the normal operations of this website. Signing up for the ILoveWaterloo.com mailing list is voluntary and users may opt-out at any time.